Natural Language Processing (NLP) for
UAE Businesses
Arabic and Multilingual AI Enabled Across The GCC (Dubai)
NLP services will allow businesses based in the UAE to analyze Arabic and other languages (multilingual) for sentiment analysis and also allow them to use chatbots and create automatic text (Content generation). Businesses will be able to take advantage of NLP, and use it to understand (mining feedback) from customers, and develop voice-activated assistants. There are three different sectors where businesses can deploy NLP: hospitality, government, and fintech. NLP technology will allow businesses to provide customers with personalized experiences that follow the laws of the UAE, including but not limited to (UAE data sovereignty law).
Comprehensive NLP Framework
This Side Up utilizes a structured process to deploy quickly; thus providing a rapid impact on their company’s business operations.
Data Preparation
Cleaned and pre-processed data from reviews, social media, and ticketing are collected so that we can build data sets for training ; both standard Arabic and English (as well as dialects)
Model Training
Using BERT, GPT and transformers we fine-tune models to approximately 92%+ relative to the data trained on to develop data population specific to the UAE.
Application Build
Build applications including LPC / CDAs, sentiment trackers and content generators to integrate into existing platforms.
Performance Tuning
We are constantly using the response data obtained from users to improve their future response quality and relevance.
Compliance Monitoring
Through automated audits, we will provide the necessary records to comply with the PDPL/GDPR regulations determined by UAE residences and data host (UAE).
Sector-Optimised NLP Applications
Solutions That Are Directly Aimed at Improving High-Impact UAE Industry Operations
Hospitality
Multilingual Chatbot for Customer Interactions, Sentiment Analysis of Reviews and Automated TripAdvisor Replying.
Government
Processes for Communication in Arabic, Processes for Routing Citizen Queries and Multilingual Portals for Government Services.
Fintech
Detecting Fraud from Transaction Notes, Classifying Customer Intent and Providing Personalised Financial Advice.
Retail
Product Recommendations Engines, Voice Search and Monitoring Customer Satisfaction After Purchase.
This Side Up NLP Excellence
The UAE’s 10 years of implementing AI guarantees seamless integration with Salesforce, Oracle and other platforms, and full support for Arabic dialects. Clients see a reduction in support costs of 60% and a 35% increase in customer satisfaction within six months.
Activate NLP for your business now
Activate NLP for your business now
Request a Free NLP Proof-of-Concept
Provide us with some customer data and we will give you a working ChatBot prototype and a set of performance metrics.
Partnering with leading brands across the UAE and globally.
